24 hours a day, 7 days a week, 356 days a year – many servers and systems are running non-stop around the clock. Failures or critical situations could have fatal consequences. All the more important is a reliable communication tool that reaches the responsible employees at any time, in case of doubt also without internet access. What would be better for such a task than an SMS Gateway?
High availability via SMS secures server & systems
Before the worst case occurs, an SMS to the responsible system administrator or employee can solve most problems in advance. This is usually fully automated thanks to easy-to-integrate HTTP API. Via such interfaces, the system or the server sends a generated error code as a text message via SMS to the stored telephone number. The recipient can respond immediately, fix the error, or forward the message accordingly.
The scope of such application possibilities are virtually unlimited. A professional SMS Gateway scales with the requirements and offers not only lightning fast data transmission but also a lot of features for customization as well as modern standards from data protection to reliability and technical support.
Different industries have long been relying on the solution via business SMS – both for the prevention and to secure essential measures, whether they concern individual areas or entire plants.
What are the advantages of monitoring via SMS?
Just as servers run around the clock, so must the communication tool for alerting be permanently available. In addition, there are far-reaching requirements for a stable monitoring solution. One of the most important arguments in favor of the SMS Gateway is its high availability via SMS. You tend to forget a pager at home, but the smartphone is always there. GSM modules have limited memory and functions. And even if there is no internet available, be it WLAN or LTE, the radio transmission is guaranteed almost everywhere in the world. In addition, SMS are usually read within 3 minutes, often even immediately. The chance to reach the recipient directly is therefore almost 100 percent.
The accessibility of the SMS gateway is particularly interesting for system and server monitoring. sms77 ensures the operation of its technical infrastructure 365 days a year, 24 hours a day with an annual average availability of 99.9%. The only exceptions are maintenance work or technical malfunctions, which, for example, are the responsibility of the mobile service provider. Customers can even keep an eye on the server status of the gateway in their account. That gives them even more transparency.
Reliability in all areas
If you use an SMS gateway for monitoring, you want to be confident that all components are working properly and your messages arrive on time. In addition, several other factors play a crucial role:
- Data protection: You only want to entrust business-critical or privacy-relevant content to a provider who attach importance to data protection. Here, a high-quality direct service offers the safest integration. There are neither third-party providers involved, nor are external hosts. In addition, IP locks, encryption, blacklists and other features enhance security standards.
- Customer service: In the area of IT, EDP, finance sectors and similar industries with sensitive data, solutions are often needed that go beyond “normal” requirements. A competent support team can then be worth gold. For example, if you have questions about configuring special parameters, implementing 2-factor authentication, or which APIs are appropriate.
- Development: Talented developers are constantly working on the optimization of the SMS gateway, that is, new features, adaptations of the API according to current technologies and improvement of the usabilty. Ideally, mobile messaging means high-end performance.