Server & System Monitoring make high demands on the SMS Gateway around the clock

24 hours a day, 7 days a week, 356 days a year – many servers and systems are running non-stop around the clock. Failures or critical situations could have fatal consequences. Thus, a reliable communication tool that reaches the responsible employees at any time is all the more important, in case of doubt without internet access. What could be better for such a task than an SMS Gateway?

High availability via SMS secures server & systems

Before the worst case occurs, an SMS to the responsible system administrator or employee can solve most problems in advance. This is usually fully automated thanks to easy-to-integrate HTTP API. Via such interfaces, the system or the server sends a generated error code as a text message via SMS to the stored telephone number. The recipient can respond immediately, fix the error, or forward the message accordingly.

The scope of such application possibilities are virtually unlimited. A professional SMS Gateway scales with the requirements and offers not only lightning fast data transmission but also a lot of features for customization as well as modern standards from data protection to reliability and technical support.

Different industries have long been relying on solutions via business SMS – both for prevention and to secure essential measures, whether they concern individual areas or entire plants.

  • System status

    For a basic IT & EDP monitoring, for example, specific scenarios are monitored, such as whether connections are active, status reports updated, error messages generated, reminders for updates, or virus/Trojan alerts.

  • fill levels

    The system triggers a notification if certain values ​​are fallen below or are exceeded, for example, before printer cartridges have been used up, if banknotes have to be refilled in ATMs, or if stocks in the warehouse are running short.

  • Explicit monitoring

    Some processes or applications need to be monitored more closely, such as individual account activity being protected against unauthorized access, as well as burglar-proof households or key stock market prices. Here, the alert is usually linked to separate accounts/users.

What are the advantages of monitoring via SMS?

Just as servers run around the clock, the communication tool for alerts needs to be permanently available. In addition, there are far-reaching requirements for a stable monitoring solution. One of the most important arguments in favor of the SMS Gateway is its high availability via SMS. People tend to forget a pager at home, but the smartphone is always there. GSM modules have limited memory and functions. And even if there is no internet available, be it Wifi or LTE, radio transmission is guaranteed almost everywhere in the world. In addition, SMS are usually read within 3 minutes and often even immediately. The chance to reach the recipient directly is therefore almost 100 percent.

The accessibility of the SMS gateway is particularly interesting for system and server monitoring. sms77 ensures the operation of its technical infrastructure 365 days a year, 24 hours a day with an annual average availability of 99.9%. The only exceptions are maintenance work or technical malfunctions, which are usually the responsibility of the mobile service provider. Customers can even keep an eye on the server status of the gateway in their account. This gives them even more transparency.

Reliability in all areas

If you use an SMS gateway for monitoring, you want to be confident that all components are working properly and your messages arrive on time. In addition, several other factors play a crucial role:

  • Data protection: You only want to entrust content that is particularly critical to your company or relevant to data protection to a provider for whom data protection has priority. A high-quality direct service offers the safest integration. There are neither third party providers in between, nor external hosters involved. In addition, IP blocks, encryptions, blacklists and other features extend the security standards.
  • Customer service: In the area of ​​IT, EDP, finance sectors and similar industries with sensitive data, solutions are often needed that go beyond “normal” requirements. A competent support team can be worth gold, for example if you have questions about configuring special parameters, implementing 2-factor authentication, or which APIs are appropriate.
  • Development: Talented developers are constantly working on optimizing the SMS gateway, that is, new features, adaptations of the API according to current technologies and improvement of usabilty. Ideally, mobile messaging means high-end performance.
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