Optician

Full overview thanks to SMS

Opticians should always keep an eye on the customer proximity. Especially in the increasing competition between online providers, large chains and regional traditional companies, it is crucial to offer customers a profitable added value. This can be low prices, competent advice, but also an SMS service. We offer you not just one, but several solutions to stay in touch with your target group. In particular, the older generation wants user-friendly information that is made available to them when needed and easily accessible. But the young spectacle wearers are also gladly on equal terms.

With our SMS offers you are optimally equipped for uncomplicated, modern and reliable communication, for example for:

Your advantages

Even older mobile phone models can be reached via SMS, completely without any high-end technology or Internet access. Equally simple is sending messages directly via our web app. You neither need special programs nor much time for this. Alternatively, we offer you several interfaces to choose from, with which you can continue to use your own software as well as all the modules we have developed. Thereby we make it easier for you to manage addresses and customer groups up to shipment tracking in the form of delivery reports and journals. At the same time, you have full cost control and can customize, pause or increase your SMS campaign as needed.

SMS can be sent to different devices, it doesn’t always have to be the mobile phone. Via Inbound Gateway you integrate websites, email and API into your communication. Or you send a call via Voice API, which is read aloud directly on the phone – perfect for the case if the ordered reading glasses are still in the works.

A voice for the SMS

SMS isn’t only available in written form, but also as an innovative voice message that is read aloud. In particular, visually impaired people can be contacted using this service, so it is ideal for opticians. Using the Voice API, you can send messages that can be varied easily.